Service Update - Parking at Cesar Chavez Library

***Please note parking will not be available at the Cesar Chavez Library from Tuesday, September 26 to Thursday, September 28 inclusively due to the ongoing parking maintenance project.***

Salinas Public

Library

Using the Library

Photo Credit: Jay Dunn

Library Cards, Accounts, and Circulation

You can login to your library account here.

Answers to most of your questions should be found in the accordions below (click to open). If you have additional questions, please call us at:

John Steinbeck Library (831) 758-7311

Cesar Chavez Library (831) 758-7345

El Gabilan Library (831) 758-7302

Library Cards and Accounts

Who can get a library card?

All California residents can get a library card at any of our libraries.

How to get a library card?

Complete the library card application and bring a photo ID (e.g. driver’s license or school ID) to any library location. If your current home address does not match the address listed on your ID, please bring along a proof of residence with current address (e.g. utility bill, rental agreement, bank statement) with the completed library card application. A business address or Post Office box that is listed on a current California ID or driver's license may be accepted as verification of California residency.

Do I need to pay for a library card?

Your first library card is free but a replacement costs $2.00/card.

What can I do with a library card?

You can use your library card to:

Borrow library materials at all library locations
Access services from the library’s Digital Branch
Use public computers at all library locations
Borrow video games and controllers for in-library use at all library locations
Borrow video games for 7 days (new video games) or 21 days (regular video games). The video game collection is located at El Gabilan Library but can be reserved at any Salinas Public Library branch.
Access Digital Arts Lab at John Steinbeck Library
Get discounted tickets through Discover & Go and Shelf to Shore programs

How do I view my account information?

Log in to My Account (located in the top menu on our website).

Username: 14-digit Library card number
Password: Last 4 digits of your phone number on file

What is my PIN? Can I change it?

Your PIN is the last 4 digits of your phone number on file. Usually, this is the phone number that you provided when you first register for a library card.
You may change your PIN by logging in to your account on the website or visiting the service desk at any of our libraries.

Borrow, Renew and Return

How many items can I borrow from the library?

Physical items: Starting September 27, 2021, we have removed limitation on the number of items that you can borrow from the library. We recommend that you consider the borrowing period to ensure that you can return items on-time.

Digital items:

Overdrive - 10 at a time
Hoopla - 10 instant borrow per month and 5 flex borrow at a time
Kanopy - 5 per month
Flipster - unlimited

How long can I keep Library items?

Currently, most items can be borrowed for 21 days, except for:

New movies (DVD or Bluray), new video games, and magazines can only be borrowed for 7 days
Mobile hotspot and Kindle Fire tablet can be borrowed for 30 days
Book Club Express Bag can be borrowed for 42 days

How do I renew borrowed items?

All NEW items cannot be renewed. You can sign up for auto-renewal of items. Renewal requests can be made in person, by phone, or online through your library account. For most items, if there are no pending requests/holds, item can be renewed up to 2 times.

New due dates are calculated from the date of renewal, not from the original due date.

What is auto-renewals?

Auto-renewal is where your borrowed items are automatically renew and their due date extended, to provide worry-free borrowing period. Most books, audiobooks, movies, and music CDs can be auto-renewed up to 2 times, if there are no pending requests/holds. All NEW items will not be auto-renewed. Auto-renew will start after the item due date. You can check your library account or contact us for verification.

How do I return Library items?

Return items to a Library book drop, located inside and outside each of our libraries. You can also return books to the service desk at each library and to the Bookmobile during community events. If an item is overdue for 30 days or more, it will be considered lost and your account will be charged an amount equal to the cost of the item plus processing fees.

Digital items can be returned in each digital app. They will also be automatically returned to the Library at the end of the borrowing period.

How do I place a request or put an item on hold?

Holds, or requesting library item for pick-up, can be placed online by logging in to your account with your library card number. A library staff can also help you place an item request in person at the Library.

Starting September 27, 2021, we have removed limitation on the number of items that you can request from the library. You will receive a notification by email or phone when a requested item is ready at the pick-up library. Items will be held for 7 days.

How do I request or suggest an item that the Library doesn’t have?

You may submit a purchase suggestion for items that the Library currently doesn’t have in the catalog. The purchase suggestion form can be accessed online through your library account. You must have a library card to submit purchase suggestions.

The Library welcomes your suggestions for titles that you would like to find at the library and will carefully consider each suggestion according to the Salinas Public Library material selection procedure. The purchase suggestion service is not intended for solicitations or other commercial purposes.

How will I receive overdue item notifications?

The Library sends reminders and notices via email or regular postal mail. You can customize your notification preferences online through your library account or in person at any library location.

You must have an email address to receive reminders shortly before your items are due. The library will send overdue and lost item notices by email and postal mail.

What are the overdue fines?

Effective July 1st, 2022, overdue or late fines for all library patrons has been eliminated. However, you are still required to return borrowed items by the due date. If an item is overdue for 30 days or more, it will be considered lost and your account will be charged an amount equal to the cost of the item plus processing fees.

Payments are accepted in person at all library locations by cash, check, or credit/debit card. Payment can also be made online through a secure payment website.

What should I do if I lost or damaged a library item?

All library items should be returned in the condition in which they were checked out. Please report lost or damaged items to the library as soon as possible. If the item that you want to borrow have any damage, please let library staff know before you borrow it.

If the item can be repaired, you will be asked to pay a fee of $5.25/item. If the item is lost or cannot be repaired, you will be asked to pay the replacement cost of the item plus a $5.25 non-refundable processing fee.

Library Fees

Library card

First card: Free
Replacement card: $2.00

Overdue/Late item

Effective July 1st, 2022, overdue or late fines for all library patrons has been eliminated
If an item is overdue for 30 days or more, it will be considered lost and your account will be charged an amount equal to the cost of the item plus processing fees.

Replace lost/damaged item

Lost/Damaged: Cost of item, or $20.00 per item if cost unknown. Patrons may submit an equivalent replacement for an item that is lost or damaged, per approval the LCS Director or designee.
* if a lost item is found and returned with receipt within 30 days of payment, refund for cost of item may be requested.
Processing fee: $5.00 per item. Cost to process replacements for lost/damaged items (including patron-provided replacements).
Repairable item damage: $5.00 per item.

Zip Books processing

No Zip Books fee.

Public printing

B/W printing from computer: $0.10 per page. Library cardholder have $0.50 free printing allocation/day
Color printing from computer: $0.25 per page. Library cardholder have $0.50 free printing allocation/day
Copying from copy machine: $0.10 per page
Printing from microfilm reader: $0.10 per page.

Library Meeting Room

Application fee per library location: $38.00 per fiscal year. Fee waived for Library's current nonprofit/educational program partners.
Room rental Tier 1: Application fee only.
Tier 1 is nonprofit associations and registered neighborhood associations (require verification of non-profit status/registered association).
Room rental Tier 2: $69.00 per hour.
Tier 2 is Local or State Government associations (not including City of Salinas).
Room rental Tier 3: $98.00 per hour.
Tier 3 is private or commercial usage.
Deposit for rental clean-up: $200.00 per event. Required if meals are to be served or decorations used. Required for Tier 3 rental.
Usage outside of library hours: $24.00 per hour plus tiered hourly fee.

Payment Option for Library Fees

Salinas Public Library offers multiple options for resolving library fines and fees on cardholder's account. Cash, check, and credit card payments can be received onsite. Credit or debit card payments are also available online.

Here are a few FAQ about these options. Our library staff will be happy to assist and answer any questions.

How do I pay fines/fees at the Library?

In-person:

Library staff can assist you with payment method using cash or check. Cash payment is also accepted at some of our self-checkout machines.
You can also use the credit card terminal at any of our self-checkout machines. Select the option to Pay Fines, scan your library card and enter your PIN. Enter the amount that you want to pay, insert your credit or debit card, and follow the on-screen prompts to complete the transaction.

Online:

Online payment, using credit or debit card, is accepted at this secure page. First, login to your account with your library card number and PIN, select the option to Pay from Credit Card, indicate the amount you want to pay, and follow the on-screen prompts to complete the transaction.

How secure is my credit card information?

The credit card processing is handled through Verifone which offers multiple layers of security technology that protects payment data. Once payment is made, no sensitive card data is ever stored.

Can I make partial payments with my credit card?

Yes, once you are in the payment portal you will have an opportunity to adjust the amount paid.